Hardware diagnosis
Storage, memory, cooling, power, display, and other physical components are evaluated as needed.
Computer repair with a clear diagnosis and practical options.
PC Guys diagnoses and repairs desktop and laptop computers with hardware failures, startup problems, software errors, slow performance, overheating, storage issues, and other common problems. We explain what we find before significant work moves forward.
Quick answer
Computer repair starts with diagnosis: identify the underlying problem, explain the available options, complete approved work, and test the device before return.
This service is a good fit for
- Computers that will not start or load Windows
- Slow, freezing, crashing, or overheating systems
- Storage, memory, power, cooling, and display problems
- Desktop and laptop upgrade or repair decisions
Scope of service
What this service can include
The exact work depends on the equipment, condition, goals, and approved scope. We keep recommendations direct and explain important limitations before moving forward.
Software troubleshooting
Operating-system errors, startup failures, crashes, and performance problems are investigated.
Repair recommendations
We explain the diagnosis and whether repair, upgrade, data transfer, or replacement is the practical choice.
Testing and documentation
Approved work is completed, basic operation is tested, and the result is reviewed with you.
How it works
A clear service process
We start with the facts, communicate what we find, and complete the approved work before testing the result.
Check in
Document the device, symptoms, access information, and service priorities.
Diagnose and repair
Identify the problem, communicate the recommendation, and complete approved work.
Test and return
Test normal operation and notify you when the device is ready for pickup.
Common questions
Frequently asked questions
Direct answers to common questions about computer repair.
What kinds of computers do you repair?
PC Guys works on many desktop and laptop computers. Service depends on the model, age, available parts, condition, and type of failure.
Do you diagnose the problem before replacing parts?
Yes. Diagnosis helps identify the actual cause and whether repair, upgrade, data recovery, or replacement makes the most sense.
How long does computer repair take?
Timing depends on the problem, testing required, current workload, and availability of replacement parts. We provide an update after diagnosis.
Can you help recover or transfer files from a broken computer?
Possibly. Data transfer or recovery options depend on the condition of the storage device and whether the files remain accessible.
Talk with PC Guys about computer repair.
Tell us what you are working with, what is happening, and the result you need. PC Guys is located at 108 W Mason St. in Owosso, Michigan.